Datasets / Sextant Contact Center Analytics

Sextant Contact Center Analytics

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Published By Social Security Administration

Issued over 9 years ago

US
beta

Summary

Type of release
a one-off release of a set of related datasets

Data Licence
Not Applicable

Content Licence
Creative Commons CCZero

Verification
automatically awarded

Description

Care 2020 reporting system that provides real-time and historical N8NN management information related to customer/agent interactions.

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