Summary

Description

The goal of the Electronic Wait List (EWL) is to provide care to the patient as quickly as possible. To facilitate this goal, patients may be placed on a Wait List for a different team or even at a different facility. The EWL keeps track of appointments, clinics, and providers associated with patients on the various EWL. Patient eligibility information and service connected status is also recorded and updated. EWL is able to determine a status change in the veteran's service connected percentage and service connected priority. As well as changes to appointment, clinics, and personnel that affect Wait List patients. EWL is able to provide email notifications regarding status changes to assigned mail groups. In the outpatient setting, patients are assigned a primary care team and provider who are responsible for delivering essential health care, coordinating all health care services, and serving as the point of access for specialty care. This is accomplished through the Primary Care Management Module (PCMM) of the Veterans Health Information Systems and Technology Architecture (VistA). When a patient cannot be assigned to a primary care team or position, the PCMM software asks if the patient should be placed on the EWL. PCMM Wait List reports assist in the management of patients awaiting a primary care team or provider assignment. The EWL can also produce reports on demand regarding EWL related activities. Displays Veterans Waiting on the Electronic Wait List by VISN or Station. Includes Veterans last name, last four digits of social security number, zip code, percent service connected and enrolled status.