Summary

Description

The Disaster Case Management Program (DCM) is a time-limited process that involves a partnership between a case manager and a disaster survivor (also known as a “client”) to develop and carry out a Disaster Recovery Plan. This partnership provides the client with a single point of contact to facilitate access to a broad range of resources. The DCM process involves: • Assessment of the client’s needs caused by the disaster • Development of a goal-oriented plan that outlines the steps necessary to achieve recovery • Organization and coordination of available resources that match the client’s needs • Monitoring recovery plan goal progress • Client advocacy if necessary