Datasets / Change Asset Problem Reporting System

Change Asset Problem Reporting System

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Published By Social Security Administration

Issued over 9 years ago

US
beta

Summary

Type of release
a one-off release of a set of related datasets

Data Licence
Not Applicable

Content Licence
Creative Commons CCZero

Verification
automatically awarded

Description

SSA's basic IT Service Management tool used to identify and track authorized changes to the Production IT environment; identify and track Incidents and Problems within that environment; support Service Desk interactions with internal users; as well as manage and track IT assets and configurable items within the Agency's CMDB. It runs on Hewlett Packard's Service Manager software.

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